Privacy Policy
Serac Adventure is committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights.
Information we collect
- Name, email address, and phone number when you make an enquiry or booking
- Passport details and nationality as required for park permits and summit certificates
- Emergency contact details
- Health information relevant to the safety of your tour (e.g. medical conditions disclosed voluntarily)
How we use your information
- To process your booking and communicate about your tour
- To obtain park permits and summit certificates in your name
- To respond to your enquiries
- To send occasional updates about Serac Adventure tours (you may unsubscribe at any time)
Data sharing
We do not sell your personal information. We share relevant details with KINAPA (for park permits), accommodation providers, and our guide team — only as required for your tour.
Contact
For any privacy concerns, contact us at info@seracadventure.com